New BT 3.0 Original Android Sleep monitor Smart Watch With Sedentary message ReminderNew BT 3.0 Original Android Sleep monitor Smart Watch With Sedentary message ReminderNew BT 3.0 Original Android Sleep monitor Smart Watch With Sedentary message ReminderNew BT 3.0 Original Android Sleep monitor Smart Watch With Sedentary message ReminderNew BT 3.0 Original Android Sleep monitor Smart Watch With Sedentary message ReminderNew BT 3.0 Original Android Sleep monitor Smart Watch With Sedentary message Reminder

New BT 3.0 Original Android Sleep monitor Smart Watch With Sedentary message Reminder

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Product Description

New BT 3.0 Original Android Sleep monitor Smart Watch With Sedentary message Reminder

 

 

System: for Android 4.0 and above.

  • 1. Can’t charge the watch / bracelet

(1)If this is the first time you charge your watch / bracelet, Please use an adapter to
charge it for more than two hours, then press the button to start it;

(2)If you didn’t use the item for a long time without regular charging , the battery
would have opened the UVP function. You can go to the phone repair shop to activate thebattery.

  • 2 Can’t connect with Bluetooth

(1). If the phone’s Bluetooth version is lower than the watch’s / bracelet’s,they will

not be able to pair;

(2). If the phone’s Bluetooth version meet the requirements but is unable to pair, you

can clear the Bluetooth connection history on the phone, scan and connect again.

  • 3.The APP can’t be downloaded or installed

Check the APP’s Compatibility and the cellphone’s OS version at first.When install the 
Application, please try to close the “unknown sources” in “security and privacy” in the settings.

And set it as a trusted APPPlease contact the buyer to get the correct software if you need

  • 4. The APP cannot sync data.

Restart the APP then reconnect the devices. Or restart your phone and connect it again.

  • 5. Smart watch / bracelet frequently lose connection with the phone

Set the App as a trusted App. And keep the devices within a proper distance.

 

  • 6.The battery cover is locked when the product is out of the factory,Please lock the

screws properly after installing battery or SIM card Otherwise the waterproof function will invalid

 

  • 7.When installing the back cover, please test the heart rate function in case that

function unavailable because of the poor connection of the heart rate sensor.

 

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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in USA, China, Germany or Russia will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Fashion Smart Watch (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of fashionsmartwatch.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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